Supply Chain Maturity and Performance in Brazil

Purpose – The paper investigates the relationship between supply chain maturity and performance, with specific references both to the Business Process Orientation Maturity Model and to the Supply Chain Operation Reference model. Design/Methodology/Approach – Quantitative, survey based research carried out with 478 Brazilian companies. Statistical analysis combined the use of descriptive statistics and structural equation modeling. Findings – Empirical results indicate a strong and positive statistical relationship between supply chain maturity and performance. The results also suggest that the deliver process maturity has a higher impact on overall performance than the other supply chain processes. Research limitations/implications – Quantifying supply chain maturity and performance is an opportunity for a company to align its performance measurements and process improvement actions with its broader policies and strategies. This is a problem that is being addressed and discussed as relevant by both academic communities and practitioners in the field of logistics and supply chain management. Since actual performance data i