INCREASING THE FORT WAYNE FIRE DEPARTMENT’S RESPONSE ROLE IN THE PUBLIC UTILITY MODEL EMS SYSTEM STRATEGIC MANAGEMENT OF CHANGE

2 The problem identified for this paper was that the Fort Wayne Fire Department had a limited role in providing medical interventions during EMS response. The purpose of this paper was to develop recommendations to increase the department’s role with regard to its first responder medical intervention. Methodologies used for this paper were a literature review of written material, a compilation of local data, and a department EMS survey. Evaluative research was used to answer the following research questions: 1. How has Fort Wayne’s use of the “public utility model” for ambulance service benefited the city? 2. Should the Fort Wayne Fire Department engage in or enhance the city’s use of its "public utility model?