Multidimensional Software Monitoring Applied to ERP

Measuring the quality of software is gaining more and more attention from the industry, since high quality systems generally have a lower total cost of ownership. In order to give both managers and software developers insight in the quality of the software system they develop, a software quality monitoring system is needed. The metrics calculated on the software system need to give a comprehensive, yet meaningful report. The Software Improvement Group has developed the Software Monitor, an analysis and on-line reporting tool for monitoring the quality of a software system during development. In this paper, we discuss the requirements for the Software Monitor and explain why currently existing solutions do not fulfill all the needs. Furthermore, we give an overview of the implementation of the monitor and relate the different aspects to the requirements. To illustrate the implementation, we show a case-study in which we describe a monitor for a commercial ERP-language