Understanding IT-Management and IT-Consulting Teaching as Product-Service System: Application of an Engineering Model

Abstract: In this research-in-progress paper we conceptualize the teaching of IT-Management and IT-Consulting as a hybrid package of products (resources) and services (teaching). This understanding offers a new perspective on teaching approaches and creates new opportunities for all stakeholders. Following a well-established procedure model for product-service systems (PSS) engineering, we derive the customer requirements to the hybrid package. Than a product model is developed. Based on these findings, an Education Integration Platform Solution (EIPS) is prototypically designed. Finally, a conclusion and outlook are given. 1 Introduction – The Challenge of Teaching ITMC The current business and information technology (IT) environment can be characterized by dynamically evolving concepts and technologies as well as unprecedented volatility [OB11]. This fact poses challenges on the future working force, which can only be faced by permanent training of skills and knowledge [La10]. A combination of several cross