THEORETICAL CONSIDERATION OF THE EFFECTIVENESS OF CONCEPT MAPPING IN

Abstract: This paper argues that concept mapping is a highly effective research tool in capturing and relating the relationship between knowledge and action within an interpretive, sensemaking research framework. 1 Background Sense making theory has been used to determine the extracted cues that individuals draw on, in making sense of events and experiences as part of a socially constructed reality. These frameworks of reference inform a sense of identity and subsequently action, at an individual, collective and organisational level. Sensemaking occurs when there is a dislocation or shift in expectations, taken-for-granted patterns of behaviour or emergence of new ideas and concepts. This paper suggests that concept mapping provides the opportunity to record and explore defining and redefinition of schemata, and to share tacit sensemaking processes on a collective and organisational leve