Risk Disclosure and Re-establishing Legitimacy in the Event of a Crisis- Did Northern Rock Use Risk Disclosure to Repair Legitimacy after

This paper is circulated for discussion purposes only and its contents should be considered preliminary 2 Banks are exposed to a wide range of risk in their every day operation and in response to this they have developed various tools and strategies in order to help avoid, measure, or manage these risks. These tools and strategies are not always successful which has lead to several well publicised crises including amongst others the Barings bank collapse, Allfirst fraud, Santander fraud and more recently the collapse of Northern Rock and its subsequent nationalisation. In order for society to permit their operation firms require legitimacy, where by its actions must conform to cultural and social norms (Suchman 1995). Legitimacy and trust are vitally important and central to bank operations (Linsley and Kajuter 2008) therefore society is more likely to hold them to account (Ashforth and Gibbs 1990), meaning that in the occurrence of an legitimacy adverse risk event or crisis a banking organisation must enact strategies in order to repair and re-establish trust