1 Tacit Knowledge in Organizations

The proliferation of books, new journals, consulting groups, academic conferences, Web sites, and so on dealing with knowledge management (KM) pushes us to recognize two things. First, the KM literature speaks to a widely felt need. Second, a large number of people seem able to use a wide variety of methods and ideas to make themselves felt and perhaps even prosperous meeting this need. We can wonder whether there has ever been a previous occasion when so varied a community-currently including hard science computer specialists, new wave management gurus, biologists, chao