WORKFLOW MANAGEMENT FROM A SCHEDULING PERSPECTIVE

In this paper, we examine the work¯ow management process from a scheduling perspective. Recognizing that effective work-¯ow management requires an ability to ef®ciently allocate lim-ited resources to tasks over time, we concentrate on character-izing this domain as a continuous distributed scheduling prob-lem and on understanding the requirements and opportunities for providing work¯ow scheduling support within multi-agent environments. Our goals are twofold: (1) to relate the character-istics of the work¯ow management problem to scheduling mod-els previously developed for other domains, and (2) to identify the issues and challenges surrounding application of previously developed scheduling technology to this problem