Prepared By

people contributed to the success of this project. The authors of the report wish to thank Margery Austin Turner for her support and her careful review of the final report. Evelyn Otchere-Agyei assisted with the analysis of the focus group transcripts. Diane Hendricks provided able assistance with production and editing of the final report. We also wish to thank Martine Sagun, Gloria Chapa-Resendez, Dena Al-Khatib, and the other staff of the Survey Research Laboratory of the University of Illinois at Chicago who coordinated the focus groups and assisted in developing our materials. Carol Dellios did a marvelous job transcribing all the focus group tapes. We very much appreciate the support of Jennifer O’Neil and her staff at CHAC Inc. and Lisa Schneider of the Chicago Housing Authority, who provided us with much assistance and information. Finally, we wish to thank the participants in our focus groups who generously shared their stories with us