Adoption and Use of E-Government Services: A Case Study on E-Procurement in Malaysia.

Abstract- The edge of the Information Age, where information has become the cutting edge of global competition, has thrust the Information and Communication Technology (ICT) into the fore front of the national socio-economic development. ICT has been recognized as a strategic enabling tool to support the growth of the economy as well as enhance the quality of life of the population. The public sector in Malaysia is going through period of rapid change. The government’s leading role in spearheading the surge forward into the information age has compelled the public sector to lead the way. The Government launched the Electronic Government (e-Government) initiative to reinvent itself to lead the country into the Information Age. Implementation of Electronic Procurement (e-Procurement or locally known as e-Perolehan) is regarded as one of the major milestones in government’s effort to reduce corruption thus enhancing accountability and transparency of government procurement. There are six procurement modules being implemented since 1999. The aim of the government is to make all the suppliers and federal government agencies become electronic procurement enabled users by the year 2010. This paper looks at some of empirical findings from the surve