ACKNOWLEDGEMENT

“The journey of thousand miles begins with a single step”.This dissertation is one of the most challenging projects that I will ever undertake and I would like to take this opportunity to thank all the people who contributed to the successful completion of my dissertation. I would like to express my sincere gratitude to Ms Deborah Robert, my supervisor, who served as a mentor for me throughout the dissertation schedule. I would like to thank her especially for her patience and time, for her constant encouragement, advice and guidance during the entire period of my dissertation. Her support was indispensable in completing this dissertation. It was truly a great learning experience working with her. I would also like to thank other module supervisors, with who I worked during my masters’ programme, who imparted knowledge about various other things which proved very beneficial for this dissertation without which this dissertation would have been incomplete My sincere thanks are extended to all the respondents who agreed to participate in the interviews and share useful information and knowledge in spite of their busy schedules. I am extremely grateful to my parents for their constant support and loving encouragement, and for always believing in me. My special thanks to all my friends in Nottingham, for their support, love and patience and for making this year memorable