Interorganizational knowledge exchanges

knowledge exchange system couples case-based reasoning with ontologies to assist match-making between knowledge offers and knowledge demands in an interorganizational context. The desire for knowledge exchange between business entities has various causes. Consulting companies, for example, want to make money by selling their exper-tise. Other possible motives include wanting to deliver a more sophisticated service to existing customers, attract new customers by expanding the market reach, or generate additional revenues by selling knowledge on top of complex tangible products. Knowledge exchange systems (KESs) are a