USABILITY OF WORKPLACES:

Purpose: The report presents an evaluation of a new broadcasting facility with focus on the usability of the new workplaces and working environments and the satisfaction both with the user involvement and the finished buildings. Methodology/approach: The evaluation is mostly based on post occupancy evaluation including an interview survey among managers and staff in DR. The results of the survey are analyzed in relation to the intentions for the new facility and the concept of usability. Findings: The research indicates that the involvement of the users in briefing and design has a clear positive effect on the finished buildings and the user satisfaction. Besides measuring satisfaction, the study also indicates a number of ways that the facility supports and improves the efficiency and effectiveness of the working environment and the organisation. Research limitations: The survey covers 18 respondents at an early stage after occupation and the results are qualitative. The intention is to follow up with further evaluations of both quantitative and qualitative nature. Practical implications: The study can help the user organisation to improve the facilit