I would like to express my sincere gratitude to those who have encouraged and helped me complete my doctoral program and this dissertation. First, I wish to recognize my advisor Dr. Stephen Schondelmeyer for his friendship and invaluable guidance and patience during this journey. Without his support and wisdom it would have not been possible to complete this dissertation. I owe great thanks to Dr. Jon Schommer, the Director of Graduate Studies of Social and Administrative Pharmacy and my thesis committee chair, for his thoughtful comments, recommendations and advice. He always had the proper words to encourage me when I most needed it. I want to express a special gratitude to Dr. Bob Cipolle, a fine friend and committee member, who always c...