ETdA: a challenge in the future of ergonomics

Ergonomic Tridimensional Analysis (ETdA) is a new ergonomic approach that makes possible the identification and description of several ergonomic contexts defined by common areas were professionals ’ activities are related with a clients or consumers ’ service provide or products sales. The ETdA ergonomic evaluation is made by three dimensions: Professionals, Analyst and Clients, using specific and suitable observation tools. A study based on three different common areas was performed in order to understand the use of the ETdA model and its importance in the ergonomics ’ future challenges. Results also allowed the critical ergonomic factors identification and the weighting table assembling leading to the ergonomic intervention