Business Performance Management

The present White Paper “BPM – Business Performance Management ” is the second white paper of the series “iBOND – intelligent Business on Demand”. It describes the business and technical architecture of operational, tactical, and strategic BPM. From a conceptual point of view, BPM is a closed-loop model for managing the performance of business processes. This is independent of managing the performance on the operational, tactical, or strategic level, but from a technological point of view, rather different technologies from vendors with complete different roots are clashing together: traditional business intelligence vendors and business integration vendors. For many years already both authors have been working in managing functions in the IT-Business as analysts and business orientated project managers. Both have a practical background and both have been coming to terms with strategic thinking and future developments. The present BPM-White Paper is divided into two parts. First there is a general part describing the concepts and facilities of BPM as well as its reference architecture. The second part describes vendor platforms necessary to realize the mentioned referenc