G.: Towards provision of knowledge-intensive products and services over the Web

The overall objective of the INKASS ("Intelligent Knowledge Asset Sharing and Trading") project is to develop an intelligent Internet-based marketplace of knowledge assets. At the core of our technological approach stands a case-based reasoning approach for ascertaining knowledge assets for relevant user contexts and a comprehensive metadata description of information objects which represent tradeable knowledge products. The research approach and the e-marketplace developed for a management consultancy is discussed in its first version in this paper. Towards provision of knowledge-intensive products and services over the Web 2Introduction Internet-based marketplaces have recently emerged that support buying and selling of knowledge assets or sharing of knowledge across internal organisational boundaries (Mueller et al., 2002). Existing approaches vary on the focus they have on the type of knowledge exchanged (tacit or explicit), the business model employed, the pricing mechanisms supported and th