draft Digital Fluency

Building success in the Digital age 2 D i g i t a l F l u e n C y 3 draft draft We are indebted to many people who participated directly and indirectly in the research and writing of this book. A first thanks goes to the team who worked on the initial research: Jenna McWilliams, Matt Snyder and Jay Steele. Without their creativity and patience with a challenging process and an even more challenging subject, this book would not have been possible. Thanks are also due to the ten organizations that participated in that research. We have chosen not to use their names for case studies within the text, but their full and enthusiastic participation was invaluable. We are thrilled to have Larry Buchanan involved in this project, lending his graphical genius to the book. Thanks, too, to Erin Wright for her willingness to help edit our words. Along the way, many people have graciously spent time reading and critiquing drafts of the book in various states of readiness. In particular, thanks to Kat