Abstract Your Ideas – The Airport of Tomorrow

The demand for innovation requires companies to create new solutions to be able to be innovative, and the entrance of web 2.0 related technologies and solutions allow for a higher degree of interaction between organisations and their customers. This master thesis conducts a pilot study using a Living Lab concept in an airport environment at Stockholm-Arlanda Airport, where software called Arlanda IdeaTorrent has been used to let users interact. The software has allowed for ideas to be submitted which could generate revenues for the involved partners, but the expected ideas of scale have not been possible to achieve. The individual report has examined different incentives for participating in open innovation projects. A questionnaire has been used to show if incentives at an airport is different from traditional online incentives. The questionnaire shows that at the airport, participants want to improve their travel situation. To get a continuing flow of participants it is important to show that the participants ideas are being implemented at Stockholm-Arlanda Airport. Tryckt av: Reprocentralen IT