TOWARD THE NEW PHASE OF E-GOVERNMENT: AN EMPIRICAL STUDY ON CITIZENS ’ ATTITUDE ABOUT OPEN GOVERNMENT AND GOVERNMENT 2.0

This paper sees Open Government and Government 2.0 as a new goal and tool of e-government in the United States. By conducting the structural equation model analysis on the data from the Pew Internet and American Life Project’s national survey (2009 Government Online), the study found what influences American citizens ’ attitude about Open Government and Government 2.0. The structural equation model estimation decomposes the causal relationships among multiple variables into direct and indirect effects. The statistical analysis suggests several noteworthy findings. Frequent users of e-government service are more likely to have positive attitudes toward Open Government and Government 2.0. Citizens ’ perceived values of e-government affect their attitudes about the new goal and tool of e-government. Citizens ’ trust in government leads to a positive attitude concerning the new version of e-government. Conventional determinants of the digital divide, socio-demographic conditions, have indirect effects on citizens ’ attitudes through e-government use