ABSTRACT. Various promising claims have been made that business can help alleviate poverty, and can do so in ways that add value to the bottom line. This article begins by highlighting that the evidence for such claims is not especially strong, particularly if business is thought of as a development agent, i.e. an organization that consciously and accountably contributes towards pro-poor outcomes. It goes on to ask whether, if we did know more about either the business case or the poverty alleviation case, would this give cause for greater opti-mism that business could make a significant contribution to development. By exploring the experiences of pro-ducers of Fairtrade tea in Kenya, we reveal the complex nature of what constitutes a benef...